We’re proud of the Hire A Maid difference
Quality you can rely on
The key to impressing you time after time? An unmatched pride in our work and systems! To ensure every home cleaning we complete is outstanding, each member of our cleaning staff receives extensive training on our detailed cleaning system and our comprehensive 50-point quality checklist.
Customer service that always puts you first
We’re in the home cleaning business, but our true calling is exceptional customer service. Customer service is something we live and breathe every day, at every cleaning. That passion (and our talent for amazing home cleanings) is how we’ve grown from our flagship storefront to three locations across the Greater Toronto Area.
A culture of excellence
Great cleanings start with great people. We excel at hiring people who take pride in their work and who go above and beyond to provide you outstanding, friendly customer service and cleaning. It means using only employees (not independent contractors), who are protected by workers’ comp, are bonded and insured, and care about keeping you happy month after month and year after year. We set high standards for the people we employ, and about 1 out of every 200 job applicants is hired by us. With Hire A Maid, your home is cleaned by the best of the best!
One of our customers on the Hire A Maid difference
- Peggy, Toronto
I came into the kitchen to find one of your lovely young women carefully cleaning my spice jars. Now, these jars are 90 years old – they belonged to my grandmother and mother before me. And they’re open to the kitchen. So, they’re greasy.
But your cleaning staff was carefully cleaning each jar, ridges included.
I asked, ‘Don’t these details bug you?’ And she replied, astonished that I would ask, ‘No, not at all! We’ll make your kitchen sparkle.’
And sparkle it does.
Meet Our Founder - Carol Smith
When Carol experienced a home cleaning prior to starting Hire A Maid, that left her feet sticking to the floor, she wasn’t content to just recognise the problem. She decided to create a solution.
Carol called on her background – 10+ years’ experience in launching and managing successful products for some of the biggest corporate brands in Canada - to start Hire A Maid, a home cleaning company dedicated to exceptional quality and customer service. It was the cleaning company she wished had been around for her.
Her uncanny attention to detail, organization and customer service, paired with a gift for hiring and motivating excellent people, is at the core of Hire A Maid’s outstanding success and stellar customer satisfaction ratings. Since 2008, the company has performed over 75,000 cleanings for thousands of GTA residents.
Voted Best Maid Service by Durham Parent Magazine’s readers for 6 consecutive years
Winner of Homestars’ Greater Toronto Best of 2018 Award
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